Single-Family Home Rentals
Full-service management that maximizes your rental income—no hidden fees, no surprises, just better returns.
For Owners Who Want Passive Income, Not a Second Job

Just 8.33% — one of Utah's lowest fees

Your property managed like it's our own

Local team, available 24/7

Created by property owners for property owners
Should I Self-Manage My Rental Home?
Honest advice from our founder — even if it means you don’t hire us
Shane Rogers started Pyramid Property Management because he believed property owners deserved better.
Having faced the “nickel and dime” fee structures and communication gaps of traditional firms personally, Shane set out to be the change.
At Pyramid, we prioritize people over line items—fostering strong relationships that protect your investment and keep tenants happy.
Landlord FAQs
What if I already have a tenant?
That’s great! If you have a tenant you’d like to retain, we’ll introduce ourselves once we get started and focus on building a positive, professional relationship with them. If you’re ready to move on from your current tenant, we’ll review the lease agreement and guide you through the appropriate next steps.
How do I switch from my current manager?
Start by notifying your current management company that you’d like to transition services. Most agreements require a 30–60 day notice period, during which they’ll begin transferring documentation and outline their offboarding process.
From there, Pyramid will coordinate the transition—we’ll reach out to tenants with formal notices on their door and work directly with your previous management company to ensure we receive all necessary records for a smooth handoff.
What does 8.33% actually cover?
We provide full service property management which means all pre-rental preparation, renting your property, management once rented and accounting. See the drop down below for details on each phase of management.
Full Service Property Management
Pre-Rental
We will research comparable rentals with similar size, number of beds / baths, amenities and condition. This way we will be able to accurately project a recommended rental price. The most important factor in getting your place rented quickly is an fair market rental price.
We market your property on every real estate website that we can to make sure we get as many eyes on it as possible. We use large rental networks like Zillow, Apartments.com, Redfin, and Realtor.com, as well as target local websites like KSL and targeted Facebook groups.
When we go to list your property, we will take a tripod to take professional photos, and film a walkthrough of the property. Our goal is to try to accurately show the property and inform potential clients so they can quickly make a decision.
We do in-person tours with pre-qualified prospective tenants. During the tour we get to know the tenants, help explain our rental criteria and application process.
Rental
We use Transunion for credit history, background, and eviction history checks; in addition to this, we also verify employment, check bank statements, and ensure money is deposited and the payments cleared before moving a tenant into a property.
We help explain the lease to tenants, send it out to all relevant parties for signature electronically and make sure tenants have signed before handing over the keys.
Per Utah State Law we collect and hold the security deposit in a trust account. Once the tenant moves out of the property we return the deposit less any charges for cleaning or damages.
We require and verify the tenant has renters insurance. If they do not have their own plan we send them to a marketplace that offers plans depending their needs.
We work with the owner, utility companies, and the new tenants to ensure the transfer of utilities goes smoothly. We can also help with unique situations where we need to bill tenants for utilities alongside their monthly rent if your property cannot transfer utilities, depending upon the municipality.
We make sure the property is prepared and cleaned before moving in. We keep track of the keys and any materials needed for a handoff to ensure the tenants first couple of days in the property go smoothly.
Management
We will schedule a walkthrough with the tenant to ensure the property is maintained and that any damage that may have occurred does not get worse. This is an important process for both the tenant and the owner to minimize the number of surprises we experience upon moving out.
We not only care about the interior but also the exterior of the home. By including a yard assessment, we are ensuring that anything on the home’s exterior that could be an issue (potential tree falling or irrigation leaking) will be addressed as soon as they are identified.
We are on call to make sure the property is taken care of. During the onboarding process, both the tenants and the owners will have a direct line they can reach out to 24/7 to make sure all small or large requests are addressed as quickly as possible.
When vendors or contractors need to be scheduled we are happy to help coordinate when they will be at the property and what specifically they will need access to in order to resolve a problem.
In the event of an emergency repair, we recommend the tenant or owner call us first. We have a large Rolodex to reach out to when an issue pops up that needs to be addressed immediately.
If in the event there is a breach of a lease, we are quick to help address whatever is needed. We do have Real Estate Lawyers on retainer that we can reach out to if needed. In most cases we have been able to resolve any lease disputes outside of the courts which saves everyone time and money.
A couple of months before a lease comes to its end, we will reach out to the tenant for a lease renewal. Often times we include an inflation increase in the lease. There is no additional charge for a lease renewal which is very rare for a property management company to offer.
Accounting
- We use Doorloop which gives the tenants a number of different options to pay their rent. Once paid the owner will be given a number of different options on how they want to receive the rent. We make this process as easy as possible intentionally.
- Once you sign on you will get a login to Doorloop where you can access financial information on your property 24/7. In Doorloop you can also put in requests or see requests the tenants have submitted. You are able to submit photos, videos and text to explain what issue you are trying address and we will keep a log of it.
- We employ a professional accountant who is able to provide necessary financial documents or tax documents so you always know where your property stands.
We do offer direct deposit which means money will just show up in your account monthly.
We keep both digital and physical copies of important documents to make sure that when information is needed we are able to provide it in a multiple of formats.
When a tenant is invited to the portal we will have an introduction call where we walk them through Doorloop and explain all of the different features and offerings it has.
What are the tenant placement and lease renewal fees?
The $299 tenant placement fee covers all the marketing and preparation required to rent your home.
Depending on the property we install a digital deadbolt, contractor lockbox, coordinate utility transfer and make copies of keys.
We take professional photos & 3D tour, list your property on multiple sites and coordinate tour scheduling, lease preparation, key pick up and move-in coordination.
If we are re-marketing your home again after the first tenant placement, the fee drops to $199 due to the lower amount of preparation required.
The $99 lease renewal fee is a one time fee charged after a successful lease renewal.
We perform a market analysis the last quarter of each lease term and make rent increase or maintance recommendations – always optional and owner-approved. Then we initiate lease renewal discussions and negotiation.
If we successfully execute a lease renewal, we charge the lease renewal fee to ensure it’s a win-win. We have flexible contracts which allows all owners to switch to self-management or change management with 30 days notice.
What is the management contract length?
We believe in flexibility, not long-term commitments. That’s why we work with owners on a month-to-month basis.
We ask you give us 30 days notice if you want to sell your property, transition to self-management or switch managers. This ensures we have time to notify tenants, export all documentation and facilitate a smooth transition for you and your tenants.
Our goal is to make it easy for you to do what you want with your property.
Can I use my own contractors? My favorite handyman or plumber?
Absolutely! We’re happy to use any vendor you prefer, and we don’t charge maintenance coordination fees.
We also have a trusted network of vendors we’ve built over time—professionals we know are reliable, responsive, and fairly priced.
No matter who we work with, our goal is to make the repair process smooth and stress-free, with great communication and a positive experience for your tenant.
What maintenance fees do you charge?
Unlike many property managers, we don’t charge maintenance coordination fees or require the use of marked-up vendors.
Our incentives are aligned with yours—we make money when you do, not when repairs are needed. We believe property management should facilitate better returns, not whittle them away.
Finally, Property Management Done Right
Posted on Google![]()
Dani Alvares0 days agoTrustindex verifies that the original source of the review is Google.
I’ve been very satisfied with the level of professionalism and prompt response I have received at Pyramid Property Management. The company really follows thru with requests and make certain the tenants are happy as well as the property owners. My rental is well maintained and repairs are done well.Posted on Google![]()
Linda Arima3 days agoTrustindex verifies that the original source of the review is Google.
Mikelle and Zach have been very attentive to the details. Thank you for the professionalism and friendly service you provide.Posted on Google![]()
Jordan Armstrong8 days agoTrustindex verifies that the original source of the review is Google.
Great staff! Everyone I’ve talked with was super nice and helpful!Posted on Google![]()
Katie Kidd9 days agoTrustindex verifies that the original source of the review is Google.
These guys were awesome, in and out. Everything taken care of.Posted on Google![]()
Eben Osborne15 days agoTrustindex verifies that the original source of the review is Google.
Recently signed a lease with Pyramid Property Management, they were great to work with and we love our house! Mikelle and Zach have been super communicative and integral in getting us in and set up. I feel confident with them as our landlords and I am so excited about my new home!Posted on Google![]()
Jon Mann28 days agoTrustindex verifies that the original source of the review is Google.
I had such an amazing interaction with Becca and I'm really appreciative of what she has done for me.Posted on Google![]()
Wasatch Site Services28 days agoTrustindex verifies that the original source of the review is Google.
We thoroughly enjoy working with Pyramid Property Management. They make working with them so easy.Posted on Google![]()
Muddy Maid28 days agoTrustindex verifies that the original source of the review is Google.
Such a great company to work with.Posted on Google![]()
Caleb Goodall29 days agoTrustindex verifies that the original source of the review is Google.
Pyramid Property is great to work with! You can see that they truly care about there clients, tenants and vendors. This company is very onto of it and won't leave you in the dark. I highly recommend them.Posted on Google![]()
Myriam Backman29 days agoTrustindex verifies that the original source of the review is Google.
We are new to using a property management company. We have been really pleased with Pyramid Property Management LLC. Zach Despain has been working with us and we are pleased with his work. He is professional and works to help the tenants as well as the property owner. We are happy that we decided to go with Pyramid Property Management LLC.
5.05.0Top Rated ServiceVerified by TrustindexTop Rated Service
- 5.0 Excellent rating Last 12 months
- New reviews collected regularly Recent review activity detected
- Verified by Trustindex Based on real customer reviews Learn more
Posted on Yelp![]()
Carrie B.78 days agoVerified
I've been working with them for years. They are great! Love the rental. Thank you very much!Posted on Yelp![]()
Bella H.99 days agoVerified
I love that when i call, there is always another human on the other end of the phone. These people are so helpful and truly value their clients. I am going to move forward with renewing my lease.Posted on Yelp![]()
Zach D.99 days agoVerified
These are very nice people to work with, Eddie and Shane are super nice. They're local to Holladay, you call their phone and they answer. More than anything they're willing to bend over backwards for you. Great company overall.Posted on Yelp![]()
Kobe B.138 days agoVerified
Amazing customer service! Bella is great! 10/10 she helped me with everything that I needed!Posted on Yelp![]()
evan c.207 days agoVerified
after speaking with multiple useless rental property services in the area i was ready to give up and sell. i am extremely grateful to have gotten in contact with pyramid. they are well equipped to get everything done from physical property management to streamlined paperwork and tenant vetting. adriana is my main point of contact and is always very communicative and willing to work through inevitable issues in a professional and cheerful manner. cannot recommend pyramid enoughPosted on Yelp![]()
Ofelia S.418 days agoVerified
First of all, WOW! They not only have been incredibly attentive and responsive, but they just make you feel like they really care about your property and getting it rented. We own a duplex and one of the units wasn't renting, plus dealing with the other unit's tenant requests was making me crazy, we just didn't have the time nor patience to take care of everything. We called them and let them take over the management. Best decision we've made in a while. They found tenants for the vacant unit, negotiated with the other one and I just never had to stress out about it again. Their price is great and their service is top notch. Thank you guys for your service, will keep on recommending you!!+0Posted on Yelp![]()
Vanessa G.470 days agoVerified
I highly recommend working with these guys. They have been super helpful and very well rounded when it comes to property management and our rentals. I appreciate Eddie's honesty and advice as we have navigated managing our rentals. If you're looking for a new management company, whether it's your first time or not, give these guys a go. They'll above and beyond to ensure you're taken care of, all for a very fair price.Posted on Yelp![]()
Anthony W.471 days agoVerified
Pyramid Property Management has been excellent for us as tenants for the last 8 months. If you are a tenant that is tired of big rental companies that don't care about you and only want your money, then Pyramid Property Management is for you Thank you Shane and Eddie for your hard work and dedication to putting tenants first. Not everything in life is perfect, so when those unexpected moments occur, it was great having Pyramid Property Management on our side.They always tried their best to resolve any issues in a timely manner and put forth tons of effort. Thank you guys!Posted on Yelp![]()
Curtis H.673 days agoVerified
Shane and his team have been excellent. Very responsive. It has been a super hassle free experience. He found a rented super fast. Highly recommend.Posted on Yelp![]()
Tad G.907 days agoVerified
I'm someone who moves constantly. And as someone who has rented dozens of different places, from now on I will be using Pyramid going forward. They made things easy and are on top of everything. They do a great job in making sure I am taken care of, and I greatly appreciate that. Thank you!
MANAGEMENT COST
-
You keep 11 months of rent, we earn 1 month
-
The 1 month cost is billed as 8.33% of monthly rent
-
Full service property management
-
We only earn when you do
FEES
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$299 Tenant Placement Fee
-
3D tours, ads, tours, applications, utility transfer
-
$99 Lease Renewal Fee
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No Renewal Fee if tenant doesn't resign contract
Free Rental Analysis
Not sure how much to rent your home for? Let us do the homework for you!
Pyramid offers a free Comparative Market Analysis for Utah rental property owners, no commitment required. We’ll analyze your rental home and tell you a range of what it could rent for in today’s Utah market.
Getting Started is Simple
We learn about your property, your goals, and walk you through how we manage rentals.
No pressure, just a get to know you chat
Meet our lead property manager, get detailed answers, and review your agreement together
Know exactly what to expect
We send your agreement digitally. Once signed, we take it from there.
You’re officially hands-off
What We Manage For You
Pre-Rental
We will research comparable rentals with similar size, number of beds / baths, amenities and condition. This way we will be able to accurately project a recommended rental price. The most important factor in getting your place rented quickly is an fair market rental price.
We market your property on every real estate website that we can to make sure we get as many eyes on it as possible. We use large rental networks like Zillow, Apartments.com, Redfin, and Realtor.com, as well as target local websites like KSL and targeted Facebook groups.
When we go to list your property, we will take a tripod to take professional photos, and film a walkthrough of the property. Our goal is to try to accurately show the property and inform potential clients so they can quickly make a decision.
We do in-person tours with pre-qualified prospective tenants. During the tour we get to know the tenants, help explain our rental criteria and application process.
Rental
We use Transunion for credit history, background, and eviction history checks; in addition to this, we also verify employment, check bank statements, and ensure money is deposited and the payments cleared before moving a tenant into a property.
We help explain the lease to tenants, send it out to all relevant parties for signature electronically and make sure tenants have signed before handing over the keys.
Per Utah State Law we collect and hold the security deposit in a trust account. Once the tenant moves out of the property we return the deposit less any charges for cleaning or damages.
We require and verify the tenant has renters insurance. If they do not have their own plan we send them to a marketplace that offers plans depending their needs.
We work with the owner, utility companies, and the new tenants to ensure the transfer of utilities goes smoothly. We can also help with unique situations where we need to bill tenants for utilities alongside their monthly rent if your property cannot transfer utilities, depending upon the municipality.
We make sure the property is prepared and cleaned before moving in. We keep track of the keys and any materials needed for a handoff to ensure the tenants first couple of days in the property go smoothly.
Management
We will schedule a walkthrough with the tenant to ensure the property is maintained and that any damage that may have occurred does not get worse. This is an important process for both the tenant and the owner to minimize the number of surprises we experience upon moving out.
We not only care about the interior but also the exterior of the home. By including a yard assessment, we are ensuring that anything on the home’s exterior that could be an issue (potential tree falling or irrigation leaking) will be addressed as soon as they are identified.
We are on call to make sure the property is taken care of. During the onboarding process, both the tenants and the owners will have a direct line they can reach out to 24/7 to make sure all small or large requests are addressed as quickly as possible.
When vendors or contractors need to be scheduled we are happy to help coordinate when they will be at the property and what specifically they will need access to in order to resolve a problem.
In the event of an emergency repair, we recommend the tenant or owner call us first. We have a large Rolodex to reach out to when an issue pops up that needs to be addressed immediately.
If in the event there is a breach of a lease, we are quick to help address whatever is needed. We do have Real Estate Lawyers on retainer that we can reach out to if needed. In most cases we have been able to resolve any lease disputes outside of the courts which saves everyone time and money.
A couple of months before a lease comes to its end, we will reach out to the tenant for a lease renewal. Often times we include an inflation increase in the lease. There is no additional charge for a lease renewal which is very rare for a property management company to offer.
Accounting
- We use Doorloop which gives the tenants a number of different options to pay their rent. Once paid the owner will be given a number of different options on how they want to receive the rent. We make this process as easy as possible intentionally.
- Once you sign on you will get a login to Doorloop where you can access financial information on your property 24/7. In Doorloop you can also put in requests or see requests the tenants have submitted. You are able to submit photos, videos and text to explain what issue you are trying address and we will keep a log of it.
- We employee professional accountants who are able to provide necessary financial documents or tax documents so you always know where your property stands.
We do offer direct deposit which means money will just show up in your account monthly.
We keep both digital and physical copies of important documents to make sure that when information is needed we are able to provide it in a multiple of formats.
When a tenant is invited to the portal we will have an introduction call where we walk them through Doorloop and explain all of the different features and offerings it has.
