Multifamily Rentals
Helping multifamily owners increase rental income, reduce turnover, and streamline operations
Maximize Your Multifamily Investment
One of Utah's lowest management fees
Customized Service
No Maintenance Markups
Better systems. Better tenants. Better returns.
Managing multifamily properties requires more than collecting rent—it requires systems, consistency, and a focus on long-term asset performance.
We help owners reduce vacancy, improve tenant quality, and protect their investment with a structured, transparent approach to management.
Built to Maximize Multifamily Performance
Quick Turns & Superior Marketing
Our digital marketing expertise gives your property a competitive edge.
With professional 3D tours and a dedicated leasing manager, we attract and place high-quality tenants quickly—helping you reduce vacancy and start collecting rent sooner.
High Occupancy Rates
Pyramid consistently achieves mid-to-high 90% occupancy rates.
Tenants stay longer because we treat them fairly, avoid unnecessary fees, and respond quickly to their needs.
No Maintenance Markups
No maintenance markups or coordination fees because we avoid common industry practices that create misaligned incentives and adversarial relationships between property managers and owners.
Flexible Vendor Options
We are happy to use your preferred vendors, especially those with a proven track record on your property. We maintain a trusted network of responsive, cost-effective professionals as well, while fully supporting your existing relationships.
Exceptional Responsiveness
Communication is simple and fast. Reach us via text, phone, email, or emergency lines—with direct access to key team members when it matters most.
In-House CPA Support
Our staff CPA, a tax professional, is available to answer questions, provide custom reports, and deliver the financial insights you need to make informed decisions about your properties.
Fully Customizable Service
As an owner-operated company, we offer unmatched flexibility. Let us know your specific needs, and we will work with you to accommodate them.
Property Management Elevated
MANAGEMENT COST
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8.33% of rental income for 1 to 9 doors
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7% of rental income for 10 or more doors
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Full service property management
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We only earn when you do
FEES
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$199 Tenant Placement Fee for 10 + doors
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3D tours, ads, tours, applications, utility transfer
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$99 Lease Renewal Fee
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No Renewal Fee if tenant doesn't resign contract
Simple, Professional Onboarding
We review your property, goals, and current performance.
Meet with our lead property manager to align on operations, expectations, and improvements.
We handle the transition and begin optimizing your property.
Investor FAQs
How do I switch from my current manager?
Start by notifying your current management company that you’d like to transition services. Most agreements require a 30–60 day notice period, during which they’ll begin transferring documentation and outline their offboarding process.
From there, Pyramid will coordinate the transition—we’ll reach out to tenants with formal notices on their door and work directly with your previous management company to ensure we receive all necessary records for a smooth handoff.
What service does the management fee provide?
We provide full service property management which means all pre-rental preparation, renting your property, management once rented and accounting. See the drop down below for details on each phase of management.
Full Service Property Management
Pre-Rental
We will research comparable rentals with similar size, number of beds / baths, amenities and condition. This way we will be able to accurately project a recommended rental price. The most important factor in getting your place rented quickly is an fair market rental price.
We market your property on every real estate website that we can to make sure we get as many eyes on it as possible. We use large rental networks like Zillow, Apartments.com, Redfin, and Realtor.com, as well as target local websites like KSL and targeted Facebook groups.
When we go to list your property, we will take a tripod to take professional photos, and film a walkthrough of the property. Our goal is to try to accurately show the property and inform potential clients so they can quickly make a decision.
We do in-person tours with pre-qualified prospective tenants. During the tour we get to know the tenants, help explain our rental criteria and application process.
Rental
We use Transunion for credit history, background, and eviction history checks; in addition to this, we also verify employment, check bank statements, and ensure money is deposited and the payments cleared before moving a tenant into a property.
We help explain the lease to tenants, send it out to all relevant parties for signature electronically and make sure tenants have signed before handing over the keys.
Per Utah State Law we collect and hold the security deposit in a trust account. Once the tenant moves out of the property we return the deposit less any charges for cleaning or damages.
We require and verify the tenant has renters insurance. If they do not have their own plan we send them to a marketplace that offers plans depending their needs.
We work with the owner, utility companies, and the new tenants to ensure the transfer of utilities goes smoothly. We can also help with unique situations where we need to bill tenants for utilities alongside their monthly rent if your property cannot transfer utilities, depending upon the municipality.
We make sure the property is prepared and cleaned before moving in. We keep track of the keys and any materials needed for a handoff to ensure the tenants first couple of days in the property go smoothly.
Management
We will schedule a walkthrough with the tenant to ensure the property is maintained and that any damage that may have occurred does not get worse. This is an important process for both the tenant and the owner to minimize the number of surprises we experience upon moving out.
We not only care about the interior but also the exterior of the home. By including a yard assessment, we are ensuring that anything on the home’s exterior that could be an issue (potential tree falling or irrigation leaking) will be addressed as soon as they are identified.
We are on call to make sure the property is taken care of. During the onboarding process, both the tenants and the owners will have a direct line they can reach out to 24/7 to make sure all small or large requests are addressed as quickly as possible.
When vendors or contractors need to be scheduled we are happy to help coordinate when they will be at the property and what specifically they will need access to in order to resolve a problem.
In the event of an emergency repair, we recommend the tenant or owner call us first. We have a large Rolodex to reach out to when an issue pops up that needs to be addressed immediately.
If in the event there is a breach of a lease, we are quick to help address whatever is needed. We do have Real Estate Lawyers on retainer that we can reach out to if needed. In most cases we have been able to resolve any lease disputes outside of the courts which saves everyone time and money.
A couple of months before a lease comes to its end, we will reach out to the tenant for a lease renewal. Often times we include an inflation increase in the lease. There is no additional charge for a lease renewal which is very rare for a property management company to offer.
Accounting
- We use Doorloop which gives the tenants a number of different options to pay their rent. Once paid the owner will be given a number of different options on how they want to receive the rent. We make this process as easy as possible intentionally.
- Once you sign on you will get a login to Doorloop where you can access financial information on your property 24/7. In Doorloop you can also put in requests or see requests the tenants have submitted. You are able to submit photos, videos and text to explain what issue you are trying address and we will keep a log of it.
- We employ a professional accountant who is able to provide necessary financial documents or tax documents so you always know where your property stands.
We do offer direct deposit which means money will just show up in your account monthly.
We keep both digital and physical copies of important documents to make sure that when information is needed we are able to provide it in a multiple of formats.
When a tenant is invited to the portal we will have an introduction call where we walk them through Doorloop and explain all of the different features and offerings it has.
What are the tenant placement and lease renewal fees?
The $199 tenant placement fee covers all the marketing and preparation required to rent your home.
Depending on the property we install a digital deadbolt, contractor lockbox, coordinate utility transfer and make copies of keys.
We take professional photos & 3D tour, list your property on multiple sites and coordinate tour scheduling, lease preparation, key pick up and move-in coordination
The $99 lease renewal fee is a one time fee charged after a successful lease renewal.
We perform a market analysis the last quarter of each lease term and make rent increase or maintance recommendations – always optional and owner-approved. Then we initiate lease renewal discussions and negotiation.
If we successfully execute a lease renewal, we charge the lease renewal fee to ensure it’s a win-win. We have flexible contracts which allows all owners to change management with 30 days notice.
What is the management contract length?
We believe in flexibility, not long-term commitments. That’s why we work with owners on a month-to-month basis.
We ask you give us 30 days notice if you want to sell your property or switch managers. This ensures we have time to notify tenants, export all documentation and facilitate a smooth transition for you and your tenants.
Our goal is to make it easy for you to do what you want with your property.
Can I use my own contractors? My favorite handyman or plumber?
Absolutely! We’re happy to use any vendor you prefer, and we don’t charge maintenance coordination fees.
We also have a trusted network of vendors we’ve built over time—professionals we know are reliable, responsive, and fairly priced.
No matter who we work with, our goal is to make the repair process smooth and stress-free, with great communication and a positive experience for your tenant.
What maintenance fees do you charge?
Unlike many property managers, we don’t charge maintenance coordination fees or require the use of marked-up vendors.
Our incentives are aligned with yours—we make money when you do, not when repairs are needed. We believe property management should facilitate better returns, not whittle them away.
Who handles reporting?
Our staff CPA, a tax professional, is available to answer questions, provide custom reports, and deliver the financial insights you need to make informed decisions about your properties.
